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Educational programs

21.03.2019. 09:00, Zagreb, Green Gold

Efficient lab organization

Through excercises and case studies learn how to improve laboratory operations with sufficient time for tasks, how to performe task once - the right way to do it. Learn to use Pareto analysis/chart, flow charts, spaghetti diagram, estimation and calculation of cost of poor quality.

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06.06.2019. 09:00, Zagreb, Green Gold

Piston pipettes - handling and result verification

Participants will learn about types of piston pipettes, how to properly use and select them as well as how to conduct accuracy verification of measurements.

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07.05.2019. 09:00, Zagreb, Green Gold

Lean Six Sigma Yellow Belt

Learn how to resolve any problem within organization using DMAIC methodology based on facts and data.

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28.05.2019. 09:00, Zagreb, Green Gold

Lean Six Sigma Green Belt

After Yellow Belt certification, learn how to apply new set of tools as SMED, MSA, FMEA, Spaghetti diagram, proccess capacity and many other for effectiveness and efficiency improvement of processes.

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16.04.2019. 13:00, Zagreb, Green Gold

The Basics of Customer Satisfaction according to Kano Model

Dr. Noriaki Kano, svjetski guru kvalitete, prvi je put u Hrvatskoj! Pridružite nam se na predavanju stručnjaka čiji je model trajno promijenio pogled na korisničko zadovoljstvo u svijetu. Broj mjesta je ograničen, stoga nam potvrdite svoj dolazak.

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Training – Experience & Knowledge

In order to improve your products and services and prepare for inspections and audits, Metroteka will assist you with its knowledge and experience through trainings that cover a wide range of topics in the area of measurement, such as measurement uncertainty, traceability, accuracy improvement, internal checks and performing measurements correctly, as well as management of measuring equipment and laboratory organization. 

If you want to improve your business performance, reduce complaints and errors, raise the level of satisfaction of your clients and your employees at the same time, and reduce the cost of doing business, we can assist you with our advanced business programs and methodologies designed to solve problems in partnership with the world renowned company Juran Global.  

Since Juran Global’s clients include Samsung, Duracell, Siemens, Rolls Royce, Yale University, the U.S. Army, the U.S. Air Force, the National Security Agency (NSA) and many others, Metroteka is located at the source of knowledge and experience which we can apply and adapt to your organization.